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FAQ

View answers to frequently asked questions

Trouble Shooting

Can I access 3Dream from any computer?

Yes. This is the beauty of working over the internet. You can login to your account from anywhere, as long as you have a good internet connection, and the 3Dream plug-in is installed.

Click here for the minimum requirements to run 3Dream?

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My scene seems to has stopped loading.  What is this DX Studio error that pops up?

Sometimes objects get stuck in the loading box and the scene seems to stop loading.

 

I only see a black image where the picture is supposed to be

  • This may indicate that your video card does not meet the minimum requirements of 3Dream™. Click Here for a list of the minimum requirements.
  • Please check that you have the latest drivers for your video card. Check the manufacturers website for the latest available software.
  • Please check that you have the latest version of Microsoft DirectX installed. Click Here to visit the download page for DirectX